Your service request is important to us. Your email will be answered by our Customer Service Representative during regular business hours, Monday through Friday 8:00 a.m.-4:30 p.m. If you need emergency service please call our After-Hours phone 763-689-3141 and one of our qualified Service Technicians will answer your call. If you reach a voicemail, please leave a message and they will respond as soon as possible. Thank you.